WHY COSTA RICA?

In today's highly competitive outsourcing market, being located in Costa Rica gives our company many advantages. This country is not as different from the US as you may think. When reviewing offshore options, its important to remember the value of being within the same time zone of your business. Costa Rica operates half the year in the Central Time Zone, and the other half in Mountain Time Zone, changing when daylight savings time in implemented in the US.

Located in Latin America, we have native Spanish speakers which can become a major asset when targeting the large Hispanic population of the United States. Many other offshore call center agents are bilingual in their native Middle Eastern or Asian language which can be painful to the North American ear. Spanish is highly useful as a second language for potentially untapped markets throughout the North, Central and South American populations as well as those countries where Spanish is either a primary or secondary language.

Costa Rica has a stable infrastructure, stable democratic government, competitive labor costs and an excellent telemarketing job pool. Ticos (Costa Ricans) are especially synced to the North American culture. Call center jobs can be some of the top paying career opportunities in Costa Rica. This can differ greatly from other regions that may consider employment in a call center as a dead end or temporary life setback. Turnover at our Camisa Verde is kept rather low with many employees staying with us year after year.

San Jose, Costa Rica has a major international airport servicing many Americans year round. Nonstop flights to New York, Chicago, Toronto, Miami, Atlanta, Houston, Dallas, Phoenix, Minneapolis, Washington DC, and Los Angeles are offered at some point throughout the year. Many times it can be faster to fly to Costa Rica than it would be to other various American cities. Costa Rica is only 4 hours from Houston, Dallas, or Atlanta and 3 hours from Miami. Having an off-site business location in San Jose is simple and to get on a plane anytime to check up on the operation.

We encourage you to visit one of our call centers on your next personal vacation or business trip to Central America's paradise, Costa Rica. While you are here, we would recommend taking an extra day of your trip to visit breathtaking virgin beaches, play golf next to the ocean, try your luck at deep sea fishing, explore tropical jungles, see amazing volcanoes or just relax in natural hot springs. Come and see for yourself why call center outsourcing in Costa Rica is a perfect solution for your growing company and a powerhouse in the BPO industry.